• Credit card
You can pay by credit card with all "Visa" and "Master Card" cards, and personal information is never displayed by us in any way. With the 3D security system, your purchase is guaranteed.

• Shipping
Upon confirmation of the order, sending of the email, stock availability and payment of the price of the product, the product/s shall be delivered to the shipping company with whom we have contracted to deliver them to the address you specified.
After the amount including VAT for the products added to the shopping cart is approved by the customer, an order confirmation email is then sent to the customer before the orders are shipped. No shipment without order confirmation mail sent.

• Delivery
1. Your orders will be delivered to the consignment within 3-5 working days (Monday to Friday) after receiving bank payment confirmation. Depending on the distance from the delivery address to the shipment, the courier will deliver your order to you within 1-3 days.
2. The delivery times of special production products vary according to the time of manufacture. Information and delivery times for these products are indicated on the product pages.
3. In the event of an unfortunate incident by us, you will be notified based on your membership information. Therefore, it is important that your membership information is complete and correct. Please note that delivery does not take place on holidays and weekends.
4. All products you choose will be delivered to you by contracted shipping companies with shipping guarantee.
5. You will be notified of the products you have purchased via a confirmation email. If any of the products you selected are out of stock, an email will be sent to you and you will be notified of the date the product will be in stock for the first time.
6. evexl.com is an online shopping site. It allows multiple users to make purchases at the same time. In rare cases, it is possible for consumers to purchase the same product and the product may be sold out of stock. In this case, if the product you have paid for online is not left in stock, there is a waiting period of not less than 4 (four) and not more than 30 (thirty) days. If the product cannot be delivered to the consumer between these dates, the payment made will be returned to him.
7. In areas where the shipping company delivers once a week, there may be delays within the specified day period in cases such as some social events and natural disasters, in cases where there are errors and deficiencies in shipping information. We are not responsible for this delay and these hindrances.
8. If you do not receive the product/s within the specified days, you may notify us via our email address info@evexl.com to inquire about delivery issues.
9. If the product packaging is damaged, the damaged package must not be received and reported to the shipping company official.
10. If the official of the delivery company believes that the package is not damaged, you have the right to open it and check the products that were delivered intact for testing and request the determination of the situation through a report. However, after you receive the package, it is considered that the delivery company has done its job correctly.
11. If the package is not accepted and the report is kept, you must inform us on the website as soon as possible with a copy of the report in your possession.